Following the storm, passengers were kept on planes and waited hours to retrieve luggage as flights were delayed and canceled. The Port Authority of NY and New Jersey said Monday it will investigate the water pipe break that added to the weather-related delays at the airport and will "hold all responsible parties accountable".
There was more misery for those trying to get through JFK Airport in New York Sunday as a water main break forced the closure of Terminal 4 and took with it 38 gates, majority used for global flights. "It seemed like a disaster, whether it's the runways not being ploughed, whether it's the baggage machines that transport the baggage freezing, whether it's not notifying people what's going on".
Kuwait Airways flight 118 was involved in a minor collision on the tarmac at New York City's John F Kennedy Airport on Saturday as it prepared to head back to Kuwait City just after midnight on Sunday.
The Port Authority of NY and New Jersey says passengers who have already arrived are being taken to other terminals for processing.
"We will thoroughly investigate why the pipe burst", Port Authority Executive Director Rick Cotton said. At least eight flights were diverted to airports from Montreal to Piarco on Trinidad and Tobago, according to FlightRadar24.
"Frigid temperatures continue to cause equipment failures and slower than normal operations".
The terminal was accepting no worldwide arrivals for much of the afternoon, but around 7:45 p.m. ET, the airport said it was resuming operations.
Rick Cotton said Monday the Port Authority of NY and New Jersey will thoroughly investigate what went wrong and why during the past four days.
Terminal 4 is privately run and had already seen huge delays, chaos and confusion after Thursday's shutdown because of the snowstorm and Friday's subsequent reopening.