But, McGraw's own staff have made allegations in the past about the show's treatment of guests and employees.
"You know, I get that it's a television show and that they want to show the pain that I'm in", Herzog told the Globe.
On Thursday, medical news website, STAT, broke a bombshell story chronicling the disturbing behind-the-scenes occurrences on the "Dr. Phil" show.
Victor of the US TV programme Survivor Todd Herzog has alleged that when he arrived to discuss his difficulties with addiction on the television programme in 2013 that there was a bottle of vodka and Xanax tablets in his dressing room.
Speaking to the The Hollywood Reporter a spokesperson for Dr Phil said that the investigation "does not fairly or accurately describe the methods of Dr. Phil, the TV show, or its mission to educate millions of viewers about drug and alcohol addiction". After drinking the entire liter, he was offered a Xanax by a staffer before heading out on stage telling him it would "calm his nerves". "However, what would have happened if I died there?" Another former guest told the Globe she was directed to a drug market to find heroin for her detoxing niece. (Well, it's possible, but who's got that kind of time?) Suffice it to say, almost every episode has its moments, which is why Dr. Phil-a Donahue-meets-Maury hybrid of scandal, drama and sage wisdom-just spent an entire year as the No. 1-rated syndicated talk show on the air. "Addicts are notorious for lying, deflecting, and trivializing", Greenberg was quoted as saying in the report.
"We do not do that with this guest or any other", Greenberg told the Globe and Stat. "The only change is they are one step closer to getting help, typically help they could not have even come close to affording". Did the show provide drugs and alcohol to some guests backstage in addition to the folksy wisdom they get in front of the cameras?
The investigation centres on shows featuring people with drug or alcohol addictions, and a treatment called Dr Phil's Path to Recovery. Unfortunately, addicts often lash out at the very people who are trying the hardest to help them break the cycle of addiction.
"Deception, dishonesty and denial are hallmarks of addiction".
"This will not deter the Dr. Phil show from its commitment to educate and inform the public about the worsening epidemic of addiction".
McGraw did not comment for the article.